Patients' privacy and satisfaction in the emergency department: a descriptive analytical study.

Dublin Core

Title

Patients' privacy and satisfaction in the emergency department: a descriptive analytical study.

Author

Nayeri, Nahid Dehghan
Aghajani, Mohammad

Publisher

2010/03/00

Language

English

Publication Date

20100300

Abstract

Respecting privacy and patients' satisfaction are amongst the main indicators of quality of care and one of the basic goals of health services. This study, carried out in 2007, aimed to investigate the extent to which patient privacy is observed and its correlation with patient satisfaction in three emergency departments of Tehran University of Medical Science, Iran. Questionnaire data were collected from a convenience sample of 360 patients admitted to emergency departments and analysed using SPSS software. The results indicated that, according to 50.6% of the patients, the extent to which their privacy was respected was described as either 'weak' or 'average'. Spearman's coefficient indicated a significant correlation between respecting privacy and the patients' satisfaction about the various aspects of privacy studied. Considering the levels of privacy observed together with the patients' degree of satisfaction, it is imperative that clinical professionals address both aspects from conceptual and practical viewpoints.

Primary Classification

8.4

Secondary Classification

8.4;9.5.1;9.8

Primary keywords

emergency care--[pri];patient satisfaction--[pri];privacy--[pri]

Secondary keywords

age factors;confidentiality;evaluation studies;guideline adherence;hospitals;patient care team;patients;physicians;professional patient relationship;questionnaires;survey

Subject

Iran--[pri];Tehran University of Medical Sciences--[pri]

Journal Article

Nursing Ethics 2010 March;17(2): 167-177

Note

37

Primary Document Type

ja

Call Number

journal

Subject Captions

em

ISBN

1477-0989

Collection

Citation

“Patients' privacy and satisfaction in the emergency department: a descriptive analytical study.,” Islamic Medical & Scientific Ethics, accessed June 17, 2024, http://imse.ibp.georgetown.domains/items/show/34662.